KNOW YOUR CUSTOMER (KYC) POLICY

Domain: orobet.com
Licensed Operator: SUVYD B.V. (License No. OGL/2024/846/0501, issued by the Curaçao Gaming Control Board)

1. Introduction

This Know Your Customer (KYC) Policy outlines SUVYD B.V.’s commitment to identifying and verifying clients in accordance with applicable laws and international standards to combat money laundering, terrorist financing, and other illegal activities.

By accessing or using orobet.com, you agree to the terms set forth in this KYC Policy. This policy is an integral part of our Terms of Service.

SUVYD B.V., a company registered under the laws of Curaçao with registration number 164492, and its registered office at Abraham Mendez Chumaceiro Boulevard 03, P.O. Box 4750, Curaçao, is fully licensed and regulated by the Curaçao Gaming Control Board.

2. Legal Framework

This Policy is governed by the following legislation and guidelines:

The National Ordinance Identification when Rendering Financial Services (N.G. 1993, No. 63)
The National Ordinance Reporting of Unusual Transactions (RUT)
Guidelines of the Curaçao Gaming Control Board (GCB) and
Recommendations of the Financial Action Task Force (FATF)

3. Purpose of KYC Policy

The purpose of this KYC Policy is to:

Verify the identity of players;
Assess and monitor risk associated with the business relationship;
Prevent fraudulent activity, identity theft, and the misuse of gaming services;
Comply with Curaçao AML/CFT regulations and GCB licensing conditions.

4. KYC Verification Timing

KYC checks may be conducted at the following times:

During account registration (mandatory for all players);
When certain transaction thresholds are reached (e.g., deposits or withdrawals > EUR 2,000);
Upon detection of suspicious behavior or flagged transactions;
Randomly or periodically, as part of routine compliance.

Failure to complete KYC will result in account suspension.

5. Information & Documents Required

During the KYC process, you may be required to provide:

Full legal name
Date of birth
Current residential address (no PO boxes)
Valid government-issued photo ID (passport, ID card, or driver’s license)
Proof of address (utility bill, bank statement, or tax document issued within last 3 months)
Selfie holding the ID document (for identity verification)
Payment method ownership verification (e.g., screenshot of wallet or bank card showing name)

You may also be asked to declare:

Occupation
Source of funds (e.g., salary, business income, investments)
Whether you or a close associate is a Politically Exposed Person (PEP)

6. Third-Party Data & Electronic Verification

We may conduct checks using accredited third-party KYC and AML service providers, including:

Electronic databases for identity verification;
Sanctions and PEP screening lists;
Credit bureaus or risk analysis tools.

You authorize us to store, use, and process this information in accordance with our Privacy Policy and GDPR.

7. Email and Age Verification

Email Verification: Your email address must be validated. We may send activation links or request other methods of verification.
Age Verification: Access to our services is strictly limited to individuals aged 18 and over. If underage use is detected, the account will be permanently closed and any winnings forfeited.

8. Failure to Verify or Non-compliance

If you fail or refuse to provide required KYC documentation or if any data is found to be incorrect or unverifiable:

Your account will be suspended or closed;
Funds may be withheld (excluding original deposit);
You may be reported to the relevant financial intelligence unit (FIU).

9. Ongoing Monitoring

KYC is not a one-time process. We reserve the right to:

Request additional verification at any time;
Update client records regularly;
Monitor transactions for consistency with client profiles;
Re-assess risk and re-categorize clients if necessary.

10. Retention &Use of Personal Data

All personal data collected under this Policy is handled in accordance with:

The General Data Protection Regulation (GDPR);
Curaçao’s data protection laws;
Our internal Privacy & Data Management Policy.

Data is retained for at least 5 years after the end of the business relationship, or longer if required by law.

11. Changes to This Policy

SUVYD B.V. reserves the right to amend or update this KYC Policy at any time to reflect changes in legislation, regulatory guidance, or business practices. We encourage you to check this Policy regularly.